Now Hiring - Customer Service Representative in Grand Terrace, CA

Are you a problem solver who loves helping other people? Do you enjoy setting goals and getting paid for hitting your goals? Are you the type of person who enjoys the support or a team, and the freedom to work on your own?

Join our team at Goldamity Insurance Services as a Customer Service Representative.

Working with us is a great opportunity to learn how the insurance, transportation, and tax industries work. With all the skills you will learn on the job you will easily help others, and get paid for doing it.

There is always opportunity for your growth within the company. All new team members get one-on one training to set you up for success. We work together to get you licensed to offer all of our services.

Your primary responsibilities when you start will be responsible for helping customers and assisting our brokers. As a customer service associate you will provide support for all our services including vehicle registration, permits, insurance, tax preparation.

Position Highlights:

• Full Time Position
• Monday-Friday 9 am to 6pm;
• Saturdays Off, Sunday off, and Major Holidays off
• Paid Training
• Paid vacation After 2 years of employment
• Additional Bonus pay of $100-$500 bi-weekly

Responsibilities:

• Greet clients entering office
• Answering phone calls; and directing calls to appropriate person in office
• Sending out emails, text messages, and letters to clients
• Handle customer questions, concerns, or requests for documentation
• File documents, and organize paperwork
• Provide information about services
• Document and update customer records based on interactions
• Develop and maintain a knowledge base of the evolving products and services

​Qualifications:

• Prior Experience NOT required
• Preferred Bilingual in Spanish & English
• People Person, positive energetic
• Organized, able to prioritize work, and multi-task
• Good communication skills in person & over the phone
• Great at emailing and sending
• Goal oriented mindset

Job Type: Full-time

Pay: From $16.00 per hour

Benefits:

• Employee discount
• Paid time off
• Professional development assistance
• Retirement plan

Schedule:

• 8 hour shift

Supplemental pay types:

• Bonus pay

Education:

• High school or equivalent (Preferred)

Experience:

• Customer service: 2 years (Preferred)

Language:

• Spanish (Required)

Work Location: In person